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Ad responses not getting thru?

Started by Doug Peterson, 04/14/2018 12:12AM
Posted 04/14/2018 12:12AM Opening Post
I received a internal message from a gentleman who responded to my ad, but appears to have received none of my 3 emails in reply. Email responses to my ads seems much lower than usual, concerned about this, in either direction.

"--Granted, that's a worse case scenario. The destruction might in fact be ... limited to our own galaxy."
Posted 04/14/2018 12:29AM #1
YOU GUYS ARE MY HEROS!

"--Granted, that's a worse case scenario. The destruction might in fact be ... limited to our own galaxy."
Posted 04/20/2018 12:49AM #2
I have received a couple ad responses in the last couple days.

"--Granted, that's a worse case scenario. The destruction might in fact be ... limited to our own galaxy."
Posted 04/26/2018 01:25AM #3
I am definitely still hit or miss on email responses to my ads, both ways.

I am having better luck through Messages, but I am not seeing all of my Sent messages.

"--Granted, that's a worse case scenario. The destruction might in fact be ... limited to our own galaxy."
Posted 04/27/2018 02:14AM #4
While the emails are still dodgy, I discovered that the missing Sent Private Messages were those when replying to the emailed message from my in box. You must click on the message and reply from within Astromart.

"--Granted, that's a worse case scenario. The destruction might in fact be ... limited to our own galaxy."
Posted 04/27/2018 07:29PM #5
I replied to an ad (#427738) but  have not heard back. I tried to send a second message and the system wouldn't let me. Maybe not enough time has elapsed? Also, after you revamped your website I noticed my Astromart purchases and ratings are no longer visible. With "0" transactions listed, its as if I am a newbie. Thanks.
Posted 04/27/2018 07:41PM #6
Originally Posted by Vladimir Krsmanovic


So, Doug just to confirm. Whenever you reply from the email directly that message doesn't get delivered to a user?

I think at this point that private messages only work through Astromart internal system. If you reply to the email they won't go to private messages inbox.

However, it's also possible that reply to in the email is not leading to that user email address but to general astromart email.  We can fix that by adding user email as reply-to.
Some respondents to my ads their email does not reach me, I learn from PM. Some of my reply email to them appears to not be received by them, at least no answer. Difficult to know because when I ask them to reply to both ad email and PM, and I see no email, cannot judge if they did indeed do both.

"--Granted, that's a worse case scenario. The destruction might in fact be ... limited to our own galaxy."
Posted 04/27/2018 09:54PM #7
I may have changed my email address because I retired and my university email was no longer available to me. Previous email was mxp19@case.edu. My purchases were a tak fsq85 (baby Q) and an AP Mach 1 GTO mount plus tripod.