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Another "Not Getting Ads To My Email"

Started by GeneralT001, 04/03/2021 03:53PM

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Posted 04/03/2021 03:53PM Opening Post

Forum Member

Join Date: Jun 2016

Location: Nanaimo BC, CA

Posts: 7

I have my account set up to receive ads and have a Green membership. Have not received an ad in ages?

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GeneralT001's attachment for post 180584

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Posted 04/03/2021 05:31PM #1

Forum Member

Join Date: Jun 2001

Location: Fredericksburg VA, US

Posts: 24

Originally Posted by Tony Benjamin
I have my account set up to receive ads and have a Green membership. Have not received an ad in ages?

I too have had this issue recurring, as well. Please let us know what is needed to resolve this issue. Thank you!

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Posted 04/05/2021 03:03AM #2

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Join Date: Oct 2005

Location: Monroe GA, US

Posts: 3194

Originally Posted by Tony Benjamin
I have my account set up to receive ads and have a Green membership. Have not received an ad in ages?

When did you purchase the green support level? It is good for 3 months, after that you would automatically stop getting the ads unless you support again....

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20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Monroe GA

Posted 04/05/2021 03:30AM #3

Forum Member

Join Date: Jun 2016

Location: Nanaimo BC, CA

Posts: 7

Hi,

Got the Green level about a week ago. I've had it in the past with the same issue of not being able to get the email notifications. Its been this way for me for a long time.

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Posted 04/05/2021 04:37AM #4

Forum Member

Join Date: Oct 2005

Location: Monroe GA, US

Posts: 3194

Ok that is one potential issue resolved......

There are two other common issues

1. Given the repetitive nature of the emails some ISP's block them. You may have to reach out to your provider on that.

2. Reach out to Herb at support@astromart.com sometimes it is something system related.

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Posted 04/05/2021 04:39AM #5

Forum Member

Join Date: Jun 2016

Location: Nanaimo BC, CA

Posts: 7

Originally Posted by Greg Shaffer
Ok that is one potential issue resolved......

There are two other common issues

1. Given the repetitive nature of the emails some ISP's block them. You may have to reach out to your provider on that.

2. Reach out to Herb at support@astromart.com sometimes it is something system related.

I did send an email to support@astromart.com on 1 Apr....but no reply thus far.

I'll check with my ISP (I use outlook for emails) but all my Cloudy Nights email notifications come through...hundreds a day smile

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