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Started by Bogota10, 11/26/2022 02:42AM
Posted 11/26/2022 02:42AM Opening Post
Trying to contact Astromart via email/phone.  Neither my featured classified ad nor the category add appears on their website. I paid $10.00 for the featured add .
Posted 11/26/2022 02:45AM #1
best guess is you didn't 

1) finish your ad - PLACE THIS AD

2) didn't EDIT - Feature my ad

[email protected]

Herb
Posted 11/26/2022 05:20AM #2
Herb:

Actually, I did place the add.  It was featured on the website last night-it's been removed since this morning.   Before provided my credit card number, I had to select feature my add.

How do we proceed from here? 

 I suggest ASTROMART return the $10.00 charge to my credit card ending in 9679   I resubmit a featured add as is the first one was never processed, ie start all over again 

Your thoughts please?

Kevin
Posted 11/27/2022 05:19AM | Edited 11/27/2022 05:22AM #3
Originally Posted by Kevin O'Neill
Trying to contact Astromart via email/phone.  Neither my featured classified ad nor the category add appears on their website. I paid $10.00 for the featured add .

Hi Kevin....just another member here but there is an ad for "TeleVue 21mm 2 inch Ethos Eyepiece" from you which can only be seen by viewing it via your account page. It is in "not confirmed" status. You need to go to your account page, view your ads, open that ad and click on "place this ad".....until you do it cant be seen by anyone besides yourself. While I cant actually open it, it does appear in your list of ads. Right now only you can open it. I suspect this is your problem or at least part of it.

As pointed out above by Herb already. A lot of people inadvertently miss that last step.....see it all the time. 

20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
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Posted 11/27/2022 07:21AM #4
Made the fix!  Many Thanks.

Kevin