Can't change my address and email

Started by CCarver, 03/09/2009 02:13PM
Posted 03/09/2009 02:13PM Opening Post
I moved a few months ago and am trying to change my Astromart account information. When I put in the new address, new email and my credit card info for the $12 charge, it rejects it with this message "There were errors with your submission, please review the following:
• Address information doesn't match" Well of course it doesn't match; that's what I'm trying to change.
So now what do I do?
Posted 03/09/2009 04:50PM #1
You have gotten into a problem that many others have faced before.

You will be told over and over again that the information must match 100%. And you will try over and over again, making sure it matches correctly. And you will get the same error, and think it is your fault somehow. You will be told that over and over again.

Fact is, it happens. The several people I have heard from with this problem have all just given up eventually, lost to Astromart.

I hope you find a way around it. When you do, please post so that we can share it.

Alex