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Changing a rating to a seller from 1 star to 5 stars

Started by Desert Pirate, 07/29/2019 05:21PM
Posted 07/29/2019 05:21PM Opening Post
Can anyone tell me how I might be able to change an intended 5 star rating that came out as 1 star?  I have tried the chat box, but it closes before I can communicate fully.  I was told to go to My Account, but that is as far as I got.  I looked all through My Account, but can not find a way to change a rating that slipped out as 1 star.  Thanks for any help.
Posted 07/29/2019 10:52PM #1
Originally Posted by Jon Hafstrom
Can anyone tell me how I might be able to change an intended 5 star rating that came out as 1 star?  I have tried the chat box, but it closes before I can communicate fully.  I was told to go to My Account, but that is as far as I got.  I looked all through My Account, but can not find a way to change a rating that slipped out as 1 star.  Thanks for any help.

Send an email to support@astromart.com and describe the problem. I dont believe there is a way to modify a rating once entered unless an admin does it.

20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Statham GA
Posted 07/30/2019 03:18AM #2
Thanks.  Today I did just that.
Posted 07/30/2019 03:46PM #3
If that isnt successful there is another potential way to resolve the issue that I know worked before the site software of upgraded and I suspect will still work.

If the ad in question has not been marked as sold you can respond to the ad again which will create another chance to enter a rating (and give you a chance to explain whats up to the seller, assuming you were not the seller). You can then enter a proper rating while explaining the previous rating should be ignored.

20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Statham GA