Image of the day

From the
ATWB Customer Gallery

Crescent Moon 9/2/2019

My Account

New to Astromart?

Register an account...

Need Help?

Deal Gone Bad

Started by rrspandy, 08/29/2019 12:05AM
Posted 08/29/2019 12:05AM Opening Post
I recently purchased a camera and the filters from a US seller. The seller clearly said the filters where included, as I have his email confirming this, but he only sent the camera. He now says he got confused and never intended to include the filters. I have already paid for the deal. I am in Canada and the seller is in the states. What are my options? I know I can make a rating to reflect this dishonesty, but do I have any other options?
Posted 08/29/2019 08:21PM | Edited 08/29/2019 08:24PM #1
If you paid by paypal and DID NOT use the friends and family pay option you can probably resolve it thru paypal......best thing to do if they are involved is call them and see......They may ask you to provide a copy of the email you say he sent saying the filters were included.

Beyond that you are pretty much at the mercy of the seller.....you can leave bad feedback on AM about it. 

20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Statham GA
Posted 08/29/2019 11:48PM #2
Good suggestion, but I wired it from my bank. Thanks for the thought
Posted 08/31/2019 01:59PM | Edited 08/31/2019 02:06PM #3
Sorry to hear that.....Most of my astro gear which is quite a lot has been purchased via AM and I have been pretty cautious regardless of how bad I wanted something. The result has been only a couple of minor issues which were resolved. I rarely deal outside of the US.....only 2 or 3 times and without issue.

Given it is fairly obvious the one you are dealing with was dishonest with you were it me I would reveal his name on here, it might save someone else a problem down the road, maybe even ME LOL

EDIT: Saw your feedback on him.....never had any dealings with him myself. It does look like you mistakenly gave him 5 stars when it should have been either none or 1 at most.

20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Statham GA
Posted 08/31/2019 11:22PM #4
Looks like they are making good on the deal, so it’s not as bad as it could have been. 
Posted 09/01/2019 03:01AM #5
If he makes good on it and you are a forgiving type, if the ad is still up you can probably reply to it again and be able to post a 2nd feedback giving him credit for making good on it.....I seem to recall there used to be an option for a followup as well before the site upgraded the software, that may still be possible.....

20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Statham GA