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HELP MY AUCTION IS GLITCHED

Started by gnowell, 03/19/2019 06:18PM
Posted 03/19/2019 06:18PM Opening Post
I'm running an auction in REFRACTORS which is in its final hour or two and the bids are stuck!  Everyone who enters a bid gets entered at $1295.  So they're not bidding up the price against current top bid.

I received an email form a user on this.

I would like advice on how to proceed.  I sent an email to support.  But of course the final hours of the auction are the most important and so this issues is pretty much jamming up the entire auction.

thank you,

Greg N

"Scope will get you through times of no money better than money will get you through times of no scope." --Freewheelin' Franklin
Posted 03/19/2019 06:20PM #1
It is being looked into for the last hour

Fixed - SOON

Herb
Posted 03/19/2019 06:23PM | Edited 03/19/2019 06:24PM #2
Thank you Herb.  If this is a fast fix, perhaps we should extend the auction 24 hours.  If there is no fast fix, I can wait until it's up again and start over.   I have no way of knowing if the half dozen bidders who are stuck at $1295 are still around for the finale.   --Greg

"Scope will get you through times of no money better than money will get you through times of no scope." --Freewheelin' Franklin
Posted 03/19/2019 07:15PM #3
Originally Posted by Greg Nowell
Thank you Herb.  If this is a fast fix, perhaps we should extend the auction 24 hours.  If there is no fast fix, I can wait until it's up again and start over.   I have no way of knowing if the half dozen bidders who are stuck at $1295 are still around for the finale.   --Greg

Hi Greg, bids should be fixed now. We will keep an eye on this one.

Thank you,

Vladimir
Posted 03/19/2019 07:15PM #4
Herb we have fixed bid structure on this one.

Bids should be sorted out correctly now.
Posted 03/19/2019 07:21PM #5
Well thank you for hopping on that one so quickly....I hope it's working, I see that Phil has bid against himself...

Greg N

"Scope will get you through times of no money better than money will get you through times of no scope." --Freewheelin' Franklin
Posted 03/19/2019 07:24PM #6
Originally Posted by Greg Nowell
Well thank you for hopping on that one so quickly....I hope it's working, I see that Phil has bid against himself...

Greg N

He probably bid while we were sorting out bid structure, we have removed his latest bid, its back to 1400 with his reserve.

We will monitor from this point.