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How do you get a refund

Started by RGC85, 05/14/2020 12:37AM
Posted 05/14/2020 12:37AM Opening Post
You have charged me twice, $30 instead of $15. I've politely asked for a refund but don't seem to be getting anywhere. Is this website just a scam???
Posted 05/14/2020 12:47AM #1
Originally Posted by Robert Casper
You have charged me twice, $30 instead of $15. I've politely asked for a refund but don't seem to be getting anywhere. Is this website just a scam???

Not possible unless you clicked on it twice because of a delay in updating which happens quite often on the internet..... did you send an email to support@astromart.com?

Of one thing I am certain as a many year member of the site it is NOT a scam......

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20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Statham GA
Posted 05/14/2020 12:48AM #2
this is what we have RECEIVED from you

General Information

Order ID:112534Order Date:04/16/2020 22:47 PMOrder User:Robert Casper

Credit Card Information

Card Type:VISA
Card Number: 40-XXXX-XX27-
Card Expiration:0
Transaction Details:{"approvalCode":"601335","transId":"41947023661","card":{"number":"1779","expiry":"062022"}}

Item Qty Price Each
Registration of new account. 1    $15



ONE for $15

Nice btw

Herb