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How to respond to potential seller?

Started by StarSage, 06/27/2018 01:07AM
Posted 06/27/2018 01:07AM Opening Post
My personal email says that someone has responded to my wanted ad with a partial preview of his message. But when I log on to Astromart and check my messages they are empty. How do I respond to the potential seller? Do I just write to him directly outside of Astromart? How do I see his complete message if my messages in Astromart shows no messages at all?
Posted 06/27/2018 07:40AM #1
Originally Posted by Richard Garcia
My personal email says that someone has responded to my wanted ad with a partial preview of his message. But when I log on to Astromart and check my messages they are empty. How do I respond to the potential seller? Do I just write to him directly outside of Astromart? How do I see his complete message if my messages in Astromart shows no messages at all?

You should get his complete response to the ad in your direct email.....and simply respond to it directly outside of AM. The PM system on AM is not part of the loop.....UNLESS the person didn't actually respond to the ad but rather sent you a PM via AM......If that is what they did then I would be very careful as if they only used a PM it bypasses the rating system leaving you unable to post feedback if there is a transaction and something isn't right....

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Posted 06/28/2018 01:40AM #2
Originally Posted by Greg Shaffer


You should get his complete response to the ad in your direct email.....and simply respond to it directly outside of AM. The PM system on AM is not part of the loop.....UNLESS the person didn't actually respond to the ad but rather sent you a PM via AM......If that is what they did then I would be very careful as if they only used a PM it bypasses the rating system leaving you unable to post feedback if there is a transaction and something isn't right....

Thanks Greg, I understand now. I was hoping that Astromart would facilitate the deals better and help protect the customers. Kind of scary this way. Thanks for the reply.