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Not getting emails about Classified Ads.

Started by bmegdal, 04/20/2020 09:54PM
Posted 04/20/2020 09:54PM Opening Post
 Stopped getting them after I renewed in January.  Renewal page says Red level member is entitled to emails about ads....am I wrong (I used to get the digests).

Thanks
Posted 04/21/2020 05:25PM | Edited 04/21/2020 05:27PM #1
Originally Posted by Barry Megdal
 Stopped getting them after I renewed in January.  Renewal page says Red level member is entitled to emails about ads....am I wrong (I used to get the digests).

Thanks

You are not wrong. If you renewed in Jan 2020 then you should still be getting them as Red level supporters should receive them for 6 months. You might try pulling up the page that lets you select which categories and how you would like to receive them and saving your settings again. If that fails then send an email to support@astromart.com

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Posted 04/21/2020 06:09PM #2
Thanks.  I have tried to re-save the settings, so an email to support is next....

- Barry
Posted 04/28/2020 02:44PM | Edited 04/28/2020 02:44PM #3
Having the same issue since early April.
Called my ISP and there's nothing wrong on their end (as well all my other emails are coming through fine).

Sent email to the AM (support) on Saturday.  Waiting to hear back.