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Started by peleuba, 04/11/2018 05:20AM

Posted 04/11/2018 05:20AM | Edited 04/11/2018 05:30AM Opening Post

Forum Member

Join Date: May 2001

Location: Cockeysville MD, US

Posts: 61

When somone responds to my ad I get an email from [email protected]. When I reply to the inquiry it goes back to [email protected] and not the member who inquired about the item for sale. Is my reply automatically routed to the member who inquired or must I include their email address?

In the old system it was automatically routed. I did not have to manually add their email address.

Thanks.

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Posted 04/13/2018 06:46AM #1

Forum Member

Join Date: Aug 2011

Location: Chevron Island, AU

Posts: 2

I have the same problem, i receive an email of a response to my ad but no messages in my astromart account. How do i reply to the ad enquiry?

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Posted 04/13/2018 06:52AM #2

Forum Member

Join Date: Oct 2005

Location: Monroe GA, US

Posts: 3823

Originally Posted by flya_78
I have the same problem, i receive an email of a response to my ad but no messages in my astromart account. How do i reply to the ad enquiry?

There were never messages sent to your private AM mail.....and likely wont be.

The normal process is to hit reply on the email you received and it is supposed to go directly to the ad responder....I did see where it was instead addressing the reply to astromart which if that hasn't been fixed yet I am sure it will be shortly.

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20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Monroe GA

Posted 04/13/2018 02:52PM #3

Forum Member

Join Date: Aug 2011

Location: Chevron Island, AU

Posts: 2

Ok, thanks Greg.

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