Is Celestron the dumbest company around?Posted By jared workman |
I broke the leg support bracket on my Ultima 9.25 a day or so ago. The tripod was tied up and a cat tipped it over, viola a piece of plastic went flying. I contacted Celestron to have it replaced but they apparently don't accept credit or check cards so I have to send a money order or check and wait three weeks for the part. I have never heard of such silliness. No wonder Meade beats them in sales. What kind of respectable company won't accept credit cards in the twenty first century? They would do better if there customer service matched the quality of their products.