What do you expect from a seller?Posted By Fred Dase |
First of all derogatory comments of ANY sort should never be tolerated.
Without further details on how/why they changed the terms of sale after payment was sent, I can't offer an opinion.
I recently had to do the same thing myself though.
I offered a atlas for sale for $45.00. Seller pays shipping.
I got a few responses and one person said they would buy it.
He transfered the funds through paypal and I got the receipt.
It was only when I went to print the shipping label that I found out he lived in Canada. My shipping cost was going to be $24.60 plus the international paypal fee for the transaction. I contacted him saying that I had only figured on paying between $4-$7 for shipping and that if he still wanted the atlas he would need to add a additional $18 or I could give him a full refund. He was gracious enough to take the refund.
I feel this was 90% my fault because I forgot to add the (conus only) with regards to the shipping, and 10% his fault for not mentioning he lived in Canada when we were discussing the transaction.
Yes I changed the terms of the sale AFTER payment was made. I feel I was justified in doing so. Others may not.
(As a side note I eventually sold the atlas to a gentleman from the UK. He paid the extra $18 shipping costs. Why it cost the same $24.60 to ship to Canada as opposed to the UK is beyond me)
Fred Dase
Without further details on how/why they changed the terms of sale after payment was sent, I can't offer an opinion.
I recently had to do the same thing myself though.
I offered a atlas for sale for $45.00. Seller pays shipping.
I got a few responses and one person said they would buy it.
He transfered the funds through paypal and I got the receipt.
It was only when I went to print the shipping label that I found out he lived in Canada. My shipping cost was going to be $24.60 plus the international paypal fee for the transaction. I contacted him saying that I had only figured on paying between $4-$7 for shipping and that if he still wanted the atlas he would need to add a additional $18 or I could give him a full refund. He was gracious enough to take the refund.
I feel this was 90% my fault because I forgot to add the (conus only) with regards to the shipping, and 10% his fault for not mentioning he lived in Canada when we were discussing the transaction.
Yes I changed the terms of the sale AFTER payment was made. I feel I was justified in doing so. Others may not.
(As a side note I eventually sold the atlas to a gentleman from the UK. He paid the extra $18 shipping costs. Why it cost the same $24.60 to ship to Canada as opposed to the UK is beyond me)
Fred Dase