For starters this guy appears to have three Astromart accounts and all are active.
He seems to only be using account #97edit. When he replied to classified #edit754 he was logged in under this account. Notice that the username is an email address, but the actual email address is different. It seems that he is responding to an ad using this account which appears to be using his old email address of editusa.com. If the email fails to go through he will probably never get the rejection notification since it is not his active email address. Also, if the seller would try to respond to the email, he might never get it since it doesn’t appear to be his current email address. I would suggest that he login and verify that his account settings and email address is accurate. Also, his other accounts should probably be deleted if he does not need them.
The other potential problem that all sellers need to be aware of these days is how their email accounts and email clients such as Outlook are setup to handle junk email. The sellers email client might throw emails out just because they contain multiple references to dollar amounts. Or if they start getting a lot of emails with a similar subject they might start getting thrown out depending upon how strict their junk email settings are.
Here are all of his accounts.
User ID User Name Email
--------------------------------------------
edit
edit
edit
Ron edit
Senior Manager, Application Development
--------------------------------------------------------------------------------
From: Herb York [mailto:[email protected]]
Sent: Wednesday, June 16, 2004 10:25 AM
To: edit
Subject: Fw: [support] Problem
----- Original Message -----
From: Robert edit
To: Herb York
Sent: Wednesday, June 16, 2004 5:58 AM
Subject: [support] Problem
I have responded to ad nr #edit754. I never did receive confirmation of my message to the seller. This has happened before. I finally called the person selling only, to find out he never received any of my messages. I lost that one and I suspect I have lost this one too. Why?
Robert edit
[email protected]
He seems to only be using account #97edit. When he replied to classified #edit754 he was logged in under this account. Notice that the username is an email address, but the actual email address is different. It seems that he is responding to an ad using this account which appears to be using his old email address of editusa.com. If the email fails to go through he will probably never get the rejection notification since it is not his active email address. Also, if the seller would try to respond to the email, he might never get it since it doesn’t appear to be his current email address. I would suggest that he login and verify that his account settings and email address is accurate. Also, his other accounts should probably be deleted if he does not need them.
The other potential problem that all sellers need to be aware of these days is how their email accounts and email clients such as Outlook are setup to handle junk email. The sellers email client might throw emails out just because they contain multiple references to dollar amounts. Or if they start getting a lot of emails with a similar subject they might start getting thrown out depending upon how strict their junk email settings are.
Here are all of his accounts.
User ID User Name Email
--------------------------------------------
edit
edit
edit
Ron edit
Senior Manager, Application Development
--------------------------------------------------------------------------------
From: Herb York [mailto:[email protected]]
Sent: Wednesday, June 16, 2004 10:25 AM
To: edit
Subject: Fw: [support] Problem
----- Original Message -----
From: Robert edit
To: Herb York
Sent: Wednesday, June 16, 2004 5:58 AM
Subject: [support] Problem
I have responded to ad nr #edit754. I never did receive confirmation of my message to the seller. This has happened before. I finally called the person selling only, to find out he never received any of my messages. I lost that one and I suspect I have lost this one too. Why?
Robert edit
[email protected]
