My company has shipped tens of thousands of items to the US and a few hundred internationally. We have had more trouble with the international shipments than all the rest.
Some problems are:
1. Slow payment.
2. High cost or returning an item if there is a problem.
3. Shipments lost in the postal system.
4. Customers who want the cheapest shipment method and then complain that it is slow.
5. Customers who ask us to lie on customs forms.
6. Slow claims process with the Post Office.
We now ship to US addresses only, but we will sell to international customers if they can provide a US address.
Some problems are:
1. Slow payment.
2. High cost or returning an item if there is a problem.
3. Shipments lost in the postal system.
4. Customers who want the cheapest shipment method and then complain that it is slow.
5. Customers who ask us to lie on customs forms.
6. Slow claims process with the Post Office.
We now ship to US addresses only, but we will sell to international customers if they can provide a US address.
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