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The Latest from Orion Telescopes

Started by rocketsteve, 07/08/2011 03:06PM
Posted 07/08/2011 03:06PM Opening Post
I have an older version of the Medium Orion Deluxe Accessory Case, and the foam is starting to lose it's integrity, so I emailed Orion to find out how to order a new foam insert. Here is the response I got this afternoon:



Hello,

Thank you for your email to Orion.

We used to sell just the foam for # 05984. I regret to inform you we do not sell this item individually anymore.

We do sell the full units.
http://www.telescope.com/catalog/search.cmd?form_state=searchForm&keyword=foam

I hope this helps with your choices. Please contact us if you any other questions.

Happy Viewing,
Shane' Mann
Orion Customer Service
www.telescope.com



I guess Orion figured out that they could make a lot more money selling a brand new $40 EP case rather than selling a $20 foam replacement to their prior customers. Just thought I'd pass this little tidbit of information along... :S

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