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Sh2-86 (NGC-6820)

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Damaged Goods for the Second Time.

Started by Vermel, 09/22/2006 03:02AM
Posted 09/22/2006 03:02AM Opening Post
What are the odds of this.

I purchased the LXD75 SN 10.

1st Time
Damage to OTA case and a loose screw inside the OTA rolling around.
2nd Time
Got the package home opened the box carefully removed the OTA took the dust cap off and theres a crack in the corrector lens.

So I have to call Telescopes.com again in the morning and sort this out.

I really don't care whose responsible at this point but I tell you this, there not using Fedex I want that removed from the equation and I'm going to request they call UPS and have them deliver for this Saturday.

I'm really disgusted.

Posted 09/22/2006 12:57PM #1
Keep your spirits up and remember the old addage...third time's a charm!

When you call, since you've been thru all of this, tell them you want the manager to personally inspect it prior to shipping, personally over pack it for protection, to personally select one that is optically best of all the ones he has in stock, and finally to throw in a gift certificate from the store for a next purchase!

I think you've been thru enough trying to get this. And remember, when you get one that is fonally ok, the wait for 1st light will be well worth it (after adequate cooldown of course) smile

-Bill