Iraqi Hospitality Training

A new porter at a hotel in Baghdad was instructed by the manager that it was important to call the guests by their names, in order to make them feel welcome, and that the easiest way to find out their name was to look at their luggage. Armed with this advice, the porter took two guests up to their rooms, put down their bags and said,

'I hope you have a very happy stay here in Baghdad, Mr and Mrs Genuine Cowhide.