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SAC7w installation problems

Started by samg74, 02/04/2004 03:25AM
Posted 02/04/2004 03:25AM Opening Post
This little SAC7 has a white cord. That makes it a pariah.

The SAC web site says to go "Here" and eventaully download a driver from Philips.

Now the SAC site doesn't say which of three camera types is used in the SAC7. An "XS," "Fun," or "Pro" ??? How would I know ???

Doesn't matter.

The site gives an error message which ever one you choose. "Site being updated" is a Haliburtonian euphemism for "It ain't here." Same message three different days.

So what now ??? There's nothing. This camera was bought for about twice what an excellent secondary mirror would have cost me.

And the damn thing doesn't work. The seller absolutely dropped the ball. After five emails, there's nothing happening there.

How hard would it have been for SAC to save a copy of the driver.zip on the web site ??? Or to at least tell the buyer which camera's used ?

A waste of over $300. The SAC7 was what I bought, but the SAC7w was delivered. Useless.

How would I have known the difference between the SAC7 and the SAC7w ??? The manual is for the SAC7 (gray cord) and there's nothing for this SAC7w.

I put this aside for about a year and made another effort at it. Same result. A second evening wasted.

(*&^%$#@!@#$%^&*)(*&^%$!@#$%^........

Beware.
Posted 02/04/2004 02:09PM #1
Sam, Bubby - it is on there web site:

http://www.sac-imaging.com/downloads/sac7w.zip

Posted 02/06/2004 07:59PM #2
Turns out that this SAC7w uses a CCD camera that was discontinued by Philips. SAC Imaging (Bob White) offered replacement NQA today.

There's no way we show of to get the drivers and USB software for this one.

This SAC7w was sold by a dealer as a "SAC7" not a special step-child "SAC7w."

It's going in the mail today. I'd guess that Bob can replace the CCD camera easy enough. Also, there's no way he'd have known that Philips would pull support on the ToUcam CCD's.

Good customer service !!