Re: Woodland Hills Camera and TelescopesPosted By Paul Maxson |
I have bought a number of items from them as I won't patronize the big name astronomy shop in Tucson Az anymore. Very professional!! For instance, I ordered an eyepiece from them. They CALLED me on the phone to tell me the eyepiece was backordered and gave me several options if I wanted the eyepiece sooner than later. No other company has EVER done that before for me. I had an issue where they overcharged me for an item. I pointed it out in email, and within 24 hours they had it fixed with an apology. You really find out how good a company is when you are faced with problems and how they go about fixing them. Needless to say, I go to them for most of my purchases now. I put them in a similar catagory as Anacortes....professional, knowledgable and caring for the customer first.
Paul Maxson
Paul Maxson