Renew subscription, charged twicePosted By Sell Telescopes |
Brad - you have been refunded for the duplicate payment that you made on 6/6/26.
The reason two charges were "automatically" processed is because your card address did not match the address you have listed on Astromart.
It processed one charge with your old address with a "no match" verification and then it processed with the correct address tied to your credit card.
It is important that Astromart users update their address on their account to match the credit card they are using.
I generally catch these issues and void the duplicates but must have missed yours last Saturday.
I have updated your address myself effective today.
Thank you for your support.
If you ever have questions or concerns you can always email [email protected].
Paula
The reason two charges were "automatically" processed is because your card address did not match the address you have listed on Astromart.
It processed one charge with your old address with a "no match" verification and then it processed with the correct address tied to your credit card.
It is important that Astromart users update their address on their account to match the credit card they are using.
I generally catch these issues and void the duplicates but must have missed yours last Saturday.
I have updated your address myself effective today.
Thank you for your support.
If you ever have questions or concerns you can always email [email protected].
Paula
