As a very vocal critic of Celestron customer service over the past few years, I must report an example of outstanding service and response. (As an aside, I love their gear)
I recently needed to replace one leg on my heavy duty NexStar 8 tripod. I talked to Customer Service after leaving a message (real person!), received the ordering and payment intructions by email, and received the part a few days later.
Nice piece of work.
Pete
I recently needed to replace one leg on my heavy duty NexStar 8 tripod. I talked to Customer Service after leaving a message (real person!), received the ordering and payment intructions by email, and received the part a few days later.
Nice piece of work.
Pete