Friend of mine brought his brand new Meade 5" refractor on LXD75 mount, what a big problem already.
This is my understanding of the problem... Bought it from OPT, but ships direct from Meade factory. 2nd time out, he gets a "motor error" message, mount electronics are dead. Using it manually, it's obviously not very crisp like it should be. So we put color filters in and a 9mm eyepiece...not super high power...diffraction image (out of focus) is oval, (same straight thru without diag), with a flat spot on the side. Rings are very contrasty inside-focus, but outside they are obliterated, just a blob. All eyepieces show the same. Fair bit of color on anything bright...although it is after all an achromat. Equipment reviews are much better than this scope is acting.
He called Meade...they'll fix it 4 weeks. Says OPT has 30 day warranty.
He then called OPT...they're mad about 30 day warranty claim, no such thing. I believe they say it's basically Meade's problem. He didn't spend the $170 to have OPT personally inspect it themselves...but would it have been caught? And should he have to pay an extra $170 to have a scope shipped that just works?
This guy used the thing twice, not two years.
Am I alone in thinking OPT and/or Meade should be embarassed to have sold this thing and should just replace it?
This is my understanding of the problem... Bought it from OPT, but ships direct from Meade factory. 2nd time out, he gets a "motor error" message, mount electronics are dead. Using it manually, it's obviously not very crisp like it should be. So we put color filters in and a 9mm eyepiece...not super high power...diffraction image (out of focus) is oval, (same straight thru without diag), with a flat spot on the side. Rings are very contrasty inside-focus, but outside they are obliterated, just a blob. All eyepieces show the same. Fair bit of color on anything bright...although it is after all an achromat. Equipment reviews are much better than this scope is acting.
He called Meade...they'll fix it 4 weeks. Says OPT has 30 day warranty.
He then called OPT...they're mad about 30 day warranty claim, no such thing. I believe they say it's basically Meade's problem. He didn't spend the $170 to have OPT personally inspect it themselves...but would it have been caught? And should he have to pay an extra $170 to have a scope shipped that just works?
This guy used the thing twice, not two years.
Am I alone in thinking OPT and/or Meade should be embarassed to have sold this thing and should just replace it?
