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orion customer service

Started by cysmarc, 06/21/2006 06:02PM
Posted 06/21/2006 06:02PM Opening Post
Ok guys here it is. Orion has the BEST Customer service that there is. I sent back my scope under warranty and although it artificially star tested well they did agree that the way I was describing the contrast, and lack of black background there was a problem and they replaced my ota with one that they reinspected to make sure everything was ok.
They even shipped it to me fedex 3 day shipping instead of ground. EVERYONE I spoke to was as polite as can be.
BUY ORION
Itz
Posted 06/21/2006 07:42PM #1
but let us know if the second scope is better....
Agreed Orion is THE BEST.