Image of the day

Captured by
Michael Scherman

Dual Clusters near Antares

My Account

New to Astromart?

Register an account...

Need Help?

Re: APM-USA warning

Started by dashfive, 02/08/2003 06:54AM
Posted 02/08/2003 06:54AM Opening Post
They also "forgot" to tell me that I would owe US customs $40 for a binoviewer I bought from them. Grrrrrr!
Posted 02/08/2003 05:12PM #1
Late last year I ordered a Giro-2 mount head from Jocelyn which I was assured was in stock. After many phone calls, many excuses, and more than three months later, the mount finally arrived. I have to say Jocelyn was always pleasant when we spoke, and I really wanted to believe this delay was just my bad luck...that APM-USA was generally prompt, helpful, and friendly under most other circumstances. I can see now that my experience was much more common than I had supposed. While I am usually sympathetic to retailers because it is much easier to hand out complaints than it is compliments, I must say that I will not give APM-USA my business again. In fact, I am still waiting, these many months later, for the case I ordered (twice!) from her to hold the Giro-2. I guess I shouldn't hold my breath...

Walter Locke

Walter Locke
"The Fearless Spectator"

There are 10^11 stars in the galaxy. That used to be a huge number. But it's only a hundred billion. It's less than the national deficit! We used to call them astronomical numbers. Now we should call them economical numbers.
Richard Feynman
US educator & physicist (1918 - 1988)