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meade quality

Started by cysmarc, 04/13/2005 08:55PM
Posted 04/13/2005 08:55PM Opening Post
I bought an etx 105 at about 15 weeks ago. Out of those 15 weeks I've had it for about three weeks. (i'm returning it tomorrow for the third time. I just got it back yesterday (april 12 after 3 weeks) only to find it returned with a chipped corrector plate at the very edge. It took a while for me to get a customer sevice rep without an attitude. I finally found one (Collete) with whom I could talk. They threw in a free focuser which was nice. What is bothering me is that I don't want any extras I just want to enjoy the skies and my scope. Is there anything that can be done?(it takes forever to get a live person on the phone) At this point if there was an option to return the scope I would. I told this to them the second time I returned the scope and it still came back damaged.
clear skies
Posted 04/13/2005 11:23PM #1
Go to the place you purchased it and tell then to replace it with an undamaged unit. If they won't, then ask for a refund! Not trying to be tough here, just that I think this kind of thing is not right.

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