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orion customer service

Started by cysmarc, 06/22/2006 02:26PM
Posted 06/22/2006 02:26PM | Edited 06/22/2006 02:27PM Opening Post
For all those considering buying a telescope.

Ok guys here it is. Orion has the BEST Customer service that there is. I sent back my scope under warranty and although it artificially star tested well they did agree that the way I was describing the contrast, and lack of black background there was a problem and they replaced my ota with one that they reinspected to make sure everything was ok.
They even shipped it to me fedex 3 day shipping instead of ground. EVERYONE I spoke to was as polite as can be.
BUY ORION
Itz
Posted 06/22/2006 04:09PM #1
Good for you Itz.

Have you had it out to star test yet? Let us all know if your mysterious halo is missing from your views now. I'm very curious.

Jerry