AT&Ts online web store was hacked over the weekend. The stolen data included credit card information for up to 19,000 people who recently purchased DSL connections and equipment.
I recently purchased DSL connections and equipment via AT&Ts online web store.
I called AT&T and none of the three representatives I spoke to had any idea about the situation, including one who works in their security department. AT&T claims it will notify those whose data has been compromised and will pay for a credit monitoring service. Why doesn't AT&T start by informing their own employees of the breach? One of the employees I spoke to sounded as if she had a strong India accent and the phone connection sounded as if I was talking to somebody in India. Two of the other employees sounded as if they were more local in geographical terms. None of them knew anything...
I recently purchased DSL connections and equipment via AT&Ts online web store.
I called AT&T and none of the three representatives I spoke to had any idea about the situation, including one who works in their security department. AT&T claims it will notify those whose data has been compromised and will pay for a credit monitoring service. Why doesn't AT&T start by informing their own employees of the breach? One of the employees I spoke to sounded as if she had a strong India accent and the phone connection sounded as if I was talking to somebody in India. Two of the other employees sounded as if they were more local in geographical terms. None of them knew anything...
