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Celestron Customer Support Is Outstanding

Started by jkurtz555, 12/03/2003 06:52AM
Posted 12/03/2003 06:52AM Opening Post
Recently purchased a Celestron polar scope (#94220) on the other auction site (something I'll never do again)...I called Celestron customer support regarding a few questions about its' use....spoke to a knowledgeable person who solved my problem (missing parts)and immediately made arrangements to have the missing pieces shipped at no cost to me....a VERY impressive first experience.
Posted 12/05/2003 11:39AM #1
I have had wonderful luck with Celestron's customer support. After I upgraded the firmware I had some tracking issues. They nailed it down on th first try and I was back in business!!

Paul Maxson

Paul Maxson
Moderator - CCD Imaging and Processing/Solar System
Celestron C14, Mewlon 250, Orion EON120, ASI120MM, Flea3.