Recently purchased a Celestron polar scope (#94220) on the other auction site (something I'll never do again)...I called Celestron customer support regarding a few questions about its' use....spoke to a knowledgeable person who solved my problem (missing parts)and immediately made arrangements to have the missing pieces shipped at no cost to me....a VERY impressive first experience.
Celestron Customer Support Is Outstanding
Started by jkurtz555, 12/03/2003 06:52AM
Posted 12/03/2003 06:52AM
Opening Post
Posted 12/05/2003 11:39AM
#1
I have had wonderful luck with Celestron's customer support. After I upgraded the firmware I had some tracking issues. They nailed it down on th first try and I was back in business!!
Paul Maxson
Paul Maxson
Paul Maxson
Moderator - CCD Imaging and Processing/Solar System
Celestron C14, Mewlon 250, Orion EON120, ASI120MM, Flea3.
http://www.sunspot51.com
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