Just wanted to pass the following along to anyone and everyone that tried or is going to try to put in a claim to UPS for damage.
Tonight I had a package picked up from my home and started to talking with the UPS driver. I was told that the packaging guidelines is the following. That the content of the package must be able to withstand being dropped 4'. I was further told that if you put frigile on the package that allot of the employess ( not all mind you ) like to drop it a few times from 4' to see if they can hear something break, knowing that UPS does not have to pay a claim on these items.
Have you ever tried to file a claim from UPS and have them come look at the packing of the item? This is what they are looking for. Will the contents of the box withstand a drop from 4' above the ground. I was also told that these guidelines are on the website.
Just a FYI and this is why I never ship something fragile via UPS, unless I double box the item.
Mark
Tonight I had a package picked up from my home and started to talking with the UPS driver. I was told that the packaging guidelines is the following. That the content of the package must be able to withstand being dropped 4'. I was further told that if you put frigile on the package that allot of the employess ( not all mind you ) like to drop it a few times from 4' to see if they can hear something break, knowing that UPS does not have to pay a claim on these items.
Have you ever tried to file a claim from UPS and have them come look at the packing of the item? This is what they are looking for. Will the contents of the box withstand a drop from 4' above the ground. I was also told that these guidelines are on the website.
Just a FYI and this is why I never ship something fragile via UPS, unless I double box the item.
Mark
