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Instructions on changing a rating?

Started by Antlerguy, 04/16/2019 02:53AM
Posted 04/16/2019 02:53AM Opening Post
I gave good written reviews of Richard Harding but it seems that I touched a one star rating instead of 5. How can I rectify this?
It bothers me slot. 
Posted 04/16/2019 04:34AM #1
Originally Posted by Stewart Valentine
I gave good written reviews of Richard Harding but it seems that I touched a one star rating instead of 5. How can I rectify this?
It bothers me slot. 

An admin would have to change that if I am not mistaken.

Send an email to support@astromart.com

20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Monroe GA
Posted 04/16/2019 03:19PM #2
Originally Posted by Stewart Valentine
I gave good written reviews of Richard Harding but it seems that I touched a one star rating instead of 5. How can I rectify this?
It bothers me slot. 

Hi Stewart, Richard Harding has been changed to 5 star rating.
Posted 04/16/2019 03:46PM #3
Posted 08/13/2021 01:14AM #4
Originally Posted by Greg Shaffer


An admin would have to change that if I am not mistaken.

Send an email to support@astromart.com
Opposite issue, mirror sold to me revealed as a fake Ostahowski potato chip Strehl 0.5 (Zygo), not by Ostahowski as Terry confirmed to me. I would like to change the rating on Zane Landers who refused to take it back, I sent an email to the address above, waiting 6 days for response, maybe, staff on vacation angel?
Posted 08/17/2021 02:15PM #5
Posted 08/23/2021 01:48AM #6
Well, only half way.
Yes, you can adjust the rating, but if afterwards the seller "unsolds" the item, then deletes the ad, the current system also removes the negative rating which makes the rating system a mockery.
Can somebody bring this to attention of the programmers and Herb ?
Posted 08/23/2021 03:57PM #7
Hi - I'm also having an issue related to feedback/ratings.

I just purchased three OTA's from Koji Matsumoto in the past couple weeks - a SP-FL-80s, GP-FL-80S, and a GP-FL-102S and all were advertised on Astromart.

All arrived in good condition but the OTA's have been repainted by 'rattle can' it appears without any mention in the ad - the finish isn't good but they were listed in 'excellent' condition. Only one remains listed - Classified #513407 for the GP-FL-80S (the other two have been removed) and I'm unable to give a rating.

Why not? He's not listed in my 'unused' ratings - perhaps because he contacted me directly via email and they were purchased that way?

I noticed that he has sold many scopes in the past years without any recent ratings received since 2018? Is using a personal contact to arrange a sale the way to avoid a rating?

Thanks.
Posted 08/23/2021 05:49PM #8
Originally Posted by Richard Oberg
Hi - I'm also having an issue related to feedback/ratings.

I just purchased three OTA's from Koji Matsumoto in the past couple weeks - a SP-FL-80s, GP-FL-80S, and a GP-FL-102S and all were advertised on Astromart.

All arrived in good condition but the OTA's have been repainted by 'rattle can' it appears without any mention in the ad - the finish isn't good but they were listed in 'excellent' condition. Only one remains listed - Classified #513407 for the GP-FL-80S (the other two have been removed) and I'm unable to give a rating.

Why not? He's not listed in my 'unused' ratings - perhaps because he contacted me directly via email and they were purchased that way?

I noticed that he has sold many scopes in the past years without any recent ratings received since 2018? Is using a personal contact to arrange a sale the way to avoid a rating?

Thanks.

If you dont respond via an ad there is no flag created for allowing you to post a review. Since you say there is still one of the ads up, respond to it via the button on the ad, that should create the flag that allows you to post a review......Yes I would NEVER purchase without going thru the ratings system.

20" MidnighTelescopes f/5
8" f/16 Muffoletto Achro
Meade 6" AR6 f/8.0 Achro
Celestron C11
Parallax PI250 10" F/5 Newt
Vixen FL102S,NA140SS,R200SS
80mm Stellarvue Nighthawk with WO APOupgrade lens, 90mm f/16.67 Parallax Achro
LXD75/LX200, Mini-tower, GP-DX, CG5 ASGT, LXD650, GM-8, G11, GM-100, GM-150EX, GM-200 and a Gemini G40
4" portable AP convertable 44" or 70" pier
Stellarvue M7 Alt-Az, TSL7 Pier/Tripod
12.5" f/5 MidnighTelescopes DOB Swayze optics
Monroe GA
Posted 08/23/2021 09:39PM #9
Thanks for responding - what button on the ad?

Here's the lising: Classified No.: 513407

It says it's sold (it was - to me) - but I don't see anything on the page to allow me to post anything?

Appreciate it!